ICA Gruppen partners with Infosys to revitalize its IT operations

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Bangalore: Infosys today announced that it has been selected by ICA Gruppen, Sweden’s leading retailer, to manage its IT operations. As part of this agreement, Infosys will provide services across application and infrastructure maintenance to drive operational efficiency and ensure IT projects add value to the business.

The agreement expands on the existing partnership between Infosys and ICA Gruppen, with the retailer doubling the percentage of its IT operation provided by Infosys. The agreement covers full scope of IT services within ICA Gruppen, including IT infrastructure and group-wide IT services, and IT support for the Swedish business unit, ICA Sweden.

ICA Gruppen estimate this partnership will reduce costs in stages by SEK 75 million (approximately INR 500 million), starting from 2016 (compared to the year 2014) .

In a statement, Sven Lindskog, Chief Finance Officer, ICA Gruppen said, “The fact that we are now scaling up outsourcing is a key step in the development of our IT operations. With a strong and skilled IT partner, which knows our environment, we will create greater flexibility for new business requirements, be able to cope with rapid and major changes more easily and quickly, and be better able to support our businesses in their operational development.”

Karmesh Vaswani, Vice President & Head – Europe, Retail, CPG & Logistics said, “Our role as a services and transformation partner will see us revitalize the IT operations at ICA Gruppen as well as bring new ideas to help them innovate. We will leverage our experience of working with many of the world’s leading retailers, banks and pharmacies to accelerate business value in the different businesses of the group. Our focus will be to help them renew their core operations as well as implement new capabilities in the most cost efficient manner.”

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