Centrica selects Cognizant to drive digital assurance as-a-service

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Chennai: Cognizant today announced that it has been selected by Centrica, an international energy and services company, as a strategic partner to deliver end-to-end digital assurance as-a-service across Centrica’s technology landscape and enhance the efficiency, reliability and user experience of Centrica’s web and digital applications and smart devices.

As part of the three-year agreement, Cognizant will also standardize and automate processes, and drive service virtualization at Centrica. This initiative will enable Cognizant to help Centrica reduce the total cost of ownership, while creating a secure and scalable digital-ready technology backbone. This will enable Centrica to respond more effectively to changing business needs.

“This agreement enhances our ongoing partnership with Cognizant and enables us to deliver another strand in our IS transformational strategy,” said David Cooper, Interim Group CIO at Centrica. “The programme will standardize our processes across the Group, ensuring best practice digital assurance and control capabilities, while achieving significant cost savings, too.”

“We are pleased to build on our existing partnership with Centrica and provide end-to-end digital assurance and control services,” said Rohit Gupta, VP & Head of Energy and Utilities, the UK and Ireland at Cognizant. “By using an innovative as-a-service model for digital assurance, Centrica will now be able to lower the cost of quality and invest the savings to accelerate their journey towards becoming a digital enterprise.”

This engagement expands Cognizant’s relationship with Centrica, which began in 2005 and spans a broad range of consulting, application, business process and digital transformation services.

Centrica supplies energy and energy-related services to around 28 million customer accounts mainly in the UK, Ireland and North America, through strong brands such as British Gas, Bord Gáis Energy and Direct Energy, supported by around 12,000 engineers and technicians.

Centrica is a market leader in the connected home, and its Hive Active Heating™ smart thermostat and other services help its customers manage their energy use in the UK, Ireland and North America.

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