Flytxt in Gartner’s Hype Cycle for CSP Operations 2013


Trivandrum: Flytxt, the Technopark based provider of Big Data Analytics powered customer experience and revenue management solutions for Communication Service Providers (CSPs), today announced that it has been included in Gartner’s Hype Cycle for Communication Service Provider Operations, 2013.

The report is aimed to help CSP’s CIOs and CTOs assess technologies that enable them to manage costs and raise revenue by streamlining back offices, improving customer relations, supporting new business models and offering digital services. Flytxt has been mentioned in two categories, namely, Telecom Analytics and Real-Time Customer Offers Engine for CSPs.

Flytxt enables CSPs to generate incremental revenue, reduce customer churn and enhance customer experience by executing closed loop, integrated, real-time marketing campaigns. The company has successfully generated 2 to 7% economic impact for CSPs around the world leveraging its Big Data Analytics powered solutions and unique CTE (Consulting, Technology and Execution) based service delivery model.

Flytxt is a leading provider of Big Data Analytics powered solutions with a focus on enabling mobile operators to derive measurable economic value from subscriber data. The company offers Customer Experience and Revenue Management Solutions as well as consultancy services to help operators run campaigns for increasing revenue, reducing churn and enhancing loyalty. Flytxt’s closed loop integrated real-time marketing platform is deployed with leading operators across APAC and EMEA, serving more than 400 million subscribers and has generated around $250 million incremental revenue for operators till now.

Flytxt has won many industry awards like BID International Quality Summit Award, Red Herring Asia 100, IEEE Cloud Computing Challenge and NASSCOM Emerge 50. Flytxt has been named Cool Vendor in Emerging Markets 2013 by Gartner. With its corporate office in Netherlands and global development centre at Thiruvananthapuram, the Company has presence in Delhi, Mumbai, Dhaka, Nairobi and Dubai.

Kerala IT News