Cathay Pacific selects IBS’ solution for staff travel

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Tvm: IBS Software Service, the Technopark Trivandrum based provider of IT solutions to the Travel, Transportation and Logistics industries, has announced that Hong Kong based Cathay Pacific has signed a multi-million dollar contract to implement IBS’ new generation solution, iFly Staff, to automate and improve the management of employee travel – both leisure and business.

iFly Staff will also be used for Cathay Pacific subsidiaries including sister airline Dragonair. The airlines offer scheduled passenger and cargo services to over 140 destinations around the world using a fleet of 128 wide-bodied aircraft and, along with its subsidiaries, employ more than 27,000 people.

In a release, Murray Smyth, Sr. VP & Global Head, Airline Passenger Services Line of Business, IBS said, “We recognise the trust Cathay Pacific has placed in our solution and our delivery capabilities by selecting iFly Staff. By providing process improvements, and improved efficiencies as well as greater employee satisfaction, iFly Staff will help Cathay Pacific and its subsidiaries deliver the business process transformation they are looking for”.

iFly Staff is a centralised web based reservation system exclusively for the staff requirement. It can be customised to help manage the travel rules of the company, including discounted leisure travel as per eligibility, for staff and their dependents. iFly Staff will help both Cathay Pacific and Dragonair to improve efficiency by simplifying and streamlining staff travel management processes for both duty and leisure travel.

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