South African Airways migrates to IBS’ iCargo

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Tvm: Technopark based IBS Software Services today announced that South African Airways (SAA), the flagship carrier of the Republic of South Africa and the region’s largest airline, has successfully adopted IBS’ next generation, air cargo management solution suite iCargo.

iCargo now helps South African Airways manage its entire cargo business including an impressive list of international destinations as well as an extensive domestic and intra-Africa network.  The migration to iCargo has been the next logical step for the airline that was, as a member of the Core Group of Influencers, involved with the evolution of the product since its formative stages.

In a release, Akshay Shrivastava, Sr. VP & Global Head of Cargo Line of Business, IBS said, “South African Airways has always shown its willingness to lead technology change in the air cargo industry and IBS is proud to be their partner in this strategic business initiative. iCargo has captured the imagination of the air cargo community and in just a few years it has become the market leader among next generation cargo management solutions. The introduction of iCargo at South African Airways is the beginning of its Africa story and we believe IBS and iCargo will play a key enabling role for the air freight industry in Africa for years to come.”

With the implementation of iCargo, South African Airways has made several advances in its use of IT for its business transformation. iCargo is being used across the SAA network of 48 stations including 39 international locations, 5 self handled warehouse facilities and its global cargo HQ at Johannesburg. iCargo, is set to further improve process efficiencies, provide scalability, enhance profitability and fuel the cargo business growth plans of South African Airways.  

Gary Hoyle, CFO SAA Cargo, said, “iCargo will enable SAA Cargo to bring its entire network to a real time basis, thus enabling improved communication to customers regarding the transport of their cargo, whilst allowing for improved yield management and profit optimization. The integrated system allows for improved management of the overall cargo flow within the SAA network”.

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