Kochi: Cognizant Technology Solutions (CTS), the New Jersey (US) based provider of IT, Consulting, and BPO services, has acquired substantially all of the assets of Zaffera, LLC, a strategic SAP retail consulting and software development firm based in Princeton, NJ. The acquisition will significantly expand CTS’ ability to provide industry-focused SAP consulting and software solutions to help major retailers gain better insights into their business, streamline operations, enhance customer satisfaction, and improve responsiveness to changing market conditions.
Francisco D’Souza, President & CEO, Cognizant said, “The retail industry is facing intense economic and competitive pressures. The advent of new technologies like social media and mobility have created a more empowered, savvy consumer, and retailers are working harder than ever to attract and retain customers in the face of thin margins. This acquisition will strengthen our ability to help retailers address these challenges and seize new opportunities created by multi-channel retailing. Zaffera’s outstanding consulting expertise and software solutions will enhance Cognizant’s rapidly growing SAP retail practice and our ability to deliver complex, large-scale global business transformations”.
Jim McMurray, CEO, Zaffera said, “As part of Cognizant, an SAP Global Services Partner, we can offer our retail clients greater scale, a broader range of services, and world-leading consulting and business process expertise to help them meet new market demands. Together, we will combine business insights, state-of-the-art technology and a client-first approach to create industry-leading solutions to complex supply chain management, merchandising, eCommerce, and store-management challenges”.
Terms of the transaction were not disclosed. With more than 100 professionals, Zaffera has a rich pool of highly experienced SAP retail consulting talent. To provide retailers with real-time visibility into what products are on their shelves, the rate at which they are selling, and who is buying them, Zaffera has developed a portfolio of SAP retail solutions and accelerators in areas such as business analytics, retail planning, point-of-sale (POS) integration, and store operations.
CTS has over 50 delivery centres worldwide including one in Kochi and has about 1,18,000 employees as of June 30, 2011. Cognizant’s Retail practice is among the company’s fastest growing industry segments and serves leading retailers in North America, Europe, and Asia-Pacific.
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