Nasscom’s BPO Career Guide, a one-stop-shop info centre


Tvm: In an effort to promote jobs in Business Process Outsourcing (BPO) as a career, Nasscom, the premier organisation that represents and sets the tone for public policy for the Indian IT industry, has come out with a ‘BPO Career Guide’. The Guide has been published on the Nasscom website and also on the NASSCOM Assessment of Competence (NAC) website, downloadable for free. Meanwhile Nasscom is planning something similar on Knowledge Process Outsourcing (KPO) as well.

According to M S Sujith Unni, Senior Associate at the Nasscom’s Kerala Office at the Technopark in Trivandrum, “For a while, we were hearing, from different stakeholders, about the ignorance towards the BPO sector that common mass has, especially in Kerala, which is due to lack of knowledge about the sector. This is what prompted us to work on a manual, called ‘BPO Career Guide’ that, in simple language, attempts to make one understand the nitty-gritty of the BPO sector, including the career paths, various job verticals / job profiles, skills / competencies required, compensation & benefits, etc. We are happy to share that the said manual that has been compiled with inputs from the industry too, is now in place”.
This initiative is expected to help Nasscom promote BPO jobs as a career, as the readers will now be able to understand the basics / rudiments of the industry. “After all, having a ‘well informed’ group of candidates is critical for industry as well as for our various Education Initiatives and this is where the Guide will play an important role”, adds Sujith.
Higher educational institutions and students have welcomed this initiative from Nasscom as there are tremendous job opportunities in the IT & ITeS sector coming up in Kerala with the expansion of existing IT Parks like the Technopark in Thiruvananthapuram and Infopark in Kochi and upcoming ones like the Cyberpark in Kozhikode.

Kerala IT News


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