Trivandrum: Sabarimala Virtual Q, the online queue booking system developed by Kerala Police to facilitate the pilgrims to Sabarimala, has won the Chief Minister’s first Innovation Award in Public Service. The award carries a prize money of Rs.4 lakhs and a citation. Certificates will also be given to the team members. The award will be presented at a function to be held on March 12 at Thiruvananthapuram.
In 2011, Kerala Police had implemented the online ‘Sabarimala Virtual Q’ booking system to regulate and streamline the devotees at Sabarimala. The website and the online booking system was designed, developed and maintained by a team at the Police Computer Centre in the State Crime Records Bureau (SCRB) of Kerala Police.
The free web based service enabled the pilgrims to reserve their place in the Queue for the Sabarimala pilgrimage at a specified hour on any day when the shrine is open, on a ‘First Come, First Serve’ basis. Pilgrims could select the date and time of joining the queue, by accessing the website and they were provided accommodation in the Queue subject to availability.
About 16 lakh pilgrims utilised the Sabarimala Virtual Q online booking system during the 2012-13 pilgrim season. In the previous season, about 8 lakh pilgrims had used it. Apart from saving time for the pilgrims, the Virtual-Q coupon facility proved to be a crowd management tool for Kerala Police.
P Chandrashekaran, ADGP and Sabarimala Chief Police Co-ordinator, is the brain behind the Sabarimala Virtual Q online booking system. Anil Kant, IG, SCRB led the team consisting of Mathew Simon, System Analyst; Raunaq Ali Khan, Assistant Commandant – Software; M R Mukesh, Dili S, Abdul Razi and Pramod.
The selection for the award was done by the Institute of Management in Government based in Trivandrum.
Kerala IT News