Bangalore: Infosys Finacle, part of EdgeVerve Systems, the product subsidiary of Infosys, and Fubon Bank (Hong Kong) Limited, a wholly owned subsidiary of Fubon Financial Holding Co. Ltd., today announced the bank’s decision to adopt the new generation Finacle Core Banking solution. This transformation initiative will significantly improve the bank’s operational efficiency, strengthen innovation capabilities and support rapid growth.
The solution will help the bank set up appropriate modernization milestones in line with the bank’s transformation strategy. With the new core banking system, Fubon Bank will be able to reduce time and cost to compliance. The new system will also enable the bank to seamlessly integrate multiple channel applications to deliver superior customer experience across devices.
Michael Reh, Executive VP & CEO (designate), EdgeVerve said, “Finacle has an excellent track record with banks of all sizes, having helped our clients attain exceptional growth and build long-term capabilities. By adopting our core solution, banks have a proven technology platform and a reliable partner to improve their operational efficiency and to embrace new-age channels and enhance customer experience. We look forward to supporting Fubon Bank in delivering a value-driven experience to its customers and achieving market-leading growth.”
Raymond Lee, CEO & MD, Fubon Bank said, “We are committed to our service-oriented approach. Over the years, we have continued to expand our franchise by improving our service delivery capabilities. The replacement of the core banking system not only provides us with a holistic approach to customer relationship management, but also enables us to significantly improve our operational efficiency, risk management and management information system.”
The migration to Finacle will enable the bank to operate 24/7 across channels, with a 360 degree view of customer relationships. The solution’s analytics engine will help the bank enhance its customer service with personalized offerings, while creating right-sell opportunities. Adoption of enterprise components will boost operational efficiencies by centralizing business operations and standardizing processes across business lines. It will help reduce technology management costs by replacing and optimizing multiple systems. The bank will also be able to easily create and rapidly take new products to market, with the flexibility to introduce new features as required.
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